Refund policy
Refund & Return Policy
At Glorious Light, each product is made especially for you as soon as you place an order. Because of this, we have a limited return policy.
Returns
We accept returns only for items that are:
• Damaged
• Defective
• Incorrect (wrong item received)
If you experience any of the above, please contact us within 7 days of receiving your order at support@gloriouslightshop.com with your order number and photos of the item.
Non-Returnable Items
Because our products are made-to-order, we do not accept returns or exchanges for:
• Incorrect size selection
• Change of mind
• Personal preference
Please review sizing and product details carefully before placing your order.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is damaged, defective, or incorrect. We will gladly replace the item or issue a refund where appropriate.
European Union 14-Day Cooling-Off Period
If your order is delivered within the European Union, you have the right to cancel your order within 14 days of receiving it.
However, as our products are made-to-order, this right may not apply once production has begun or the item has been shipped.
Refunds
If your refund is approved, it will be processed back to your original payment method within 5–10 business days.
Contact Us
For any questions, please contact us at:
support@gloriouslightshop.com